What worked for me might not work for you, but here is what I did. I have gotten quite a bit of replies for this post. I am relatively tech savvy as I am a software engineer, but this is relatively new for me, so if anyone has any idea on how to bypass the remote management that would be great. I then contacted Venmo, because I found the transaction and the user associated with it and asked customer support for their phone number/email address but they said they couldn’t do give me any of that info. The IT guy from just said he has no idea what I can do or he can do or what anyone can do to remove the device from remote management. I then asked if it was stolen and he said he had no idea. I called up Amazon right after and they said they have no record of the device being in their system in accordance to the serial number. I called up Apple, and they said Amazon needed to remove the device on their end. He seemed like a genuine guy, and it macbook was still so new that I went and purchased AppleCare+ for it.įast forward to now, I was getting ready for a complete wipe and a reinstall, and when I did a remote device management screen popped up that is forcing me to enter Amazon credentials to get into the MacBook. I bought a MacBook from a guy and it was relatively new, he said he got it a week before I purchased it and it was an Apple replacement from his last one. Long time listener and but have never posted on Reddit.

Macbook air remote management